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Customer Requirement:
While establishing a new factory, the client needed to make good a deficiency in the cleanroom operating equipment urgently, so as not to delay the opening of the factory. By way of introduction to us from a panel PC client, they chose ICP Electronics as their EMS partner.
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| By using the §7 s§ flow process, ICP Electronics offered a tailor-made total solution to our client. In the initial S0 Stage, because the entire production process should be completed in a cleanroom, after a full debriefing and much discussion, we submitted our suggestions to fulfill their needs as follows: |
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Dust resistance: The panel PC should have dust resistance capability to avoid dust entering and affecting production. The frame and external casing of the Panel PC should be made of stainless steel to avoid rust particles polluting the cleanroom. In addition, in order to avoid unnecessary environmental contamination, we suggested they use a mesh air filter on the power supply fan. |
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Extra RS232 Port: Panel PCs are used to connect peripherals (such as 4 barcode scanners, print server etc.). Motherboards normally have just two ports available, but we changed the motherboard structure so that 6 ports were available, for extra flexibility. |
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Removable Hard Disk Drive (HDD) design: for effective data security, we designed the panel PC to accommodate a removable HDD. Employees can conveniently remove the HDD between shifts. |
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LCD Brightness Control: we designed the LCD panel so that brightness was easily controllable, for maximum user comfort. |
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Schedule control: due to the tight schedule of the new factory, the client hoped to finishing the project (from design, manufacturing to delivery) within two months . |
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| After many discussions (by site visits, phone calls, e-mails, conference calls), we collected all the necessary information and started planning the project. Due to the client＊s extremely urgent delivery schedule, we decided to separate the common main components (such as LCD panels) from the bespoke components and obtain quotations on them separately, in order to obtain the materials more quickly. Moreover, we asked all the material suppliers if they offered anti-rust treatment. In addition, we suggested the use of Windows XPE to replace the original stand-alone Windows 2000 software, and in doing so they actually saved money on software. |
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Aluminum front panel, meets IP-65 standard |
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Stainless steel chassis |
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12.1"high brightness TFT LCD
Resolution: 800x600
Brightness: 340cd/m-
Color: 262k |
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Drive Bay: One 3.5" Removable HDD for IDE interface |
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Power Supply:ACE-816AP 150W ATX power supply with PFC function |
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SBC: POS-370N socket-370 base full function, (4xRS-232 ports, 2xParallel port, 5xUSB 1.1 ports) |
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CPU:Pentium III TUALATIN 1.13GHz |
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RAM: 256MB SDRAM |
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3M 12.1' Resistive Touch Screen |
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Equipped with system cooling FAN and speaker |
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Support Panel/Wall/ARM/RACK mounting feature |
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Operating Temperature : 0~50C |
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Vibration: 5~17Hz, 0.1"double amplitude displacement
17~640 Hz, 1.5G acceleration part to part |
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Shock: 10G acceleration part to part (11ms) |
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Dimension: 340(W) x 260(H) x 108(D) |
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| In the S2 Stage we enter the product design stage. Due to the urgency, we suggested our client make a few small modifications to the circuit boards to avoid a costly re-layout of the motherboard and delay in manufacturing. We hoped to offer the most complete, comprehensive solutions to our customer within short time constraints. |
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| In S3 Stage, we produced a sample panel PC and began carrying out all sorts of function and system testing to measure the quality of the product, such as drop, vibration and operating temperature (0-50 degrees celsius) testing. Additionally, due to our client＊s special operational environment requirements, we followed the international IP65 standards (for dust and water resistance testing) in order to fulfill our customer＊s quality requirements. |
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| During S4 Stage, we entered the product manufacture confirmation stage. After the strict confirmation of S3, we did a pilot run and made fine adjustments to the production process in order to deliver it more quickly and effectively. Furthermore, the client gave us their proprietary software application for us to install and test, to ensure the system meshed perfectly with the application. We helped our customer to install the software application thereby creating a ＆plug and go＊ solution, precluding a lengthy installation process on their. |
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In S5 Stage, by following the well-organised plan＊s previous steps, in a very short time we were able to fulfil the requirements and deliver all the required associated materials such as software and operating manual,and deliver them to Kaohsiung for installation.
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After delivering the product, we worked in coordination with our colleagues and client to simulate potential situations and offer solutions to these eventualities, such as panel storage and stockpiling of difficult-to-source materials to avoid a shortage which would hamper production. In addition, we offer 24 hours a day, one-year guarantee and rapid repair service to our clients, and we expect to be able to offer the most economically priced, most superior service quality within a reasonable timeframe to them also.
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